The most beautiful sounds in the world cannot be seen or touched, they are felt with the heart.
— Antoine de Saint-Exupéry
Frequently Asked Questions
Find quick answers to common questions about our instruments, services, and policies.
We accept returns within 30 days of purchase, provided the instrument is in its original condition and accompanied by the receipt. Refunds will be issued in the original form of payment. Please note that certain items, like discounted or final sale items, may not be eligible for return.
Yes, we provide both physical and digital gift cards in various amounts. Physical gift cards can be purchased in-store or online and shipped to the recipient, while digital gift cards are sent instantly via email. Both types can be used for online and in-store purchases.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
Absolutely! If an instrument is out of stock, you can place a special order through our website. We'll notify you once the instrument is back in stock, and have it shipped to your address. Special orders typically take 1-2 weeks to fulfill, depending on availability.

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